N95 Won’t boot ?!

By | 09/06/2008

Today, I was listening to music on my N95 8GB, and I ran the installation of Agile Messenger, but suddenly the phone blocked and I could not even turn it off with the power button, I waited long enough, and then I removed the battery to restart the phone.

After restarting, the Nokia logo appeared and then the phone freezed!

The N95 won’t boot! The lights turn on, the Nokia logo appears and then everything freezes !? is that really happening!!!?

At that moment, I knew there was a serious problem. Anyway, I tried to remove and restart the phone many times, but I didn’t help.

Anyway, I got on the net, and searched for possible solutions. The most discussed solution was to Hard Reset the phone.

3 methods are there, but this one works:

Hold the “3” button, and the ” * ” (star) button, and the Green button simultaneously and then at the same time turn the phone ON!


It’s really strange, but you got to put the phone on the table and use both of your hands, and hold the first three key combination until it asks you either the PIN code or it asks you to enter your country, date and time.

That resets everything on your internal memory, so your settings and customizations will be GONE!

I’m sorry to say that, but there’s no way to get back those data. But your memory card will be OK!

So, I recommend that you back up your phone regularly, you never know!!

Well, once you get the phone back, connect it to a computer, and backup your memory card (8GB Mass Memory) to the computer, and then from the phone, in the menu> settings> tools> memory; go and FORMAT the mass memory, Once formatting is done, hard reset your phone by entering this code when the phone is ON:  *#7370#

*#7370# is a hard reset and does exactly the same as “Press simultaneously the green “call” button, ‘*’ and ‘3’, and keep them down.” The latter is a last resort when everything else fails.

*#7380# is the soft reset.

After this, restart the phone as usual, and everything should be back in order.

Today, I was listening to music on my N95 8GB, and I ran the installation of Agile Messenger, but suddenly the phone blocked and I could not even turn it off with the power button, I waited long enough, and then I removed the battery to restart the phone.

After restarting, the Nokia logo appeared and then the phone freezed!

The N95 won’t boot! The lights turn on, the Nokia logo appears and then everything freezes !? is that really happening!!!?

At that moment, I knew there was a serious problem. Anyway, I tried to remove and restart the phone many times, but I didn’t help.

Anyway, I got on the net, and searched for possible solutions. The most discussed solution was to Hard Reset the phone.

3 methods are there, but this one works:

Hold the “3” button, and the ” * ” (star) button, and the Green button simultaneously and then at the same time turn the phone ON!

 

It’s really strange, but you got to put the phone on the table and use both of your hands, and hold the first three key combination until it asks you either the PIN code or it asks you to enter your country, date and time.

That resets everything on your internal memory, so you settings and customizations will be GONE!

I’m sorry to say that, but there’s no way to get back those data. But your memory card will be OK!

So, I recommend that you back up your phone regularly, you never know!!

Well, once you get the phone back, connect it to a computer, and backup your memory card (8GB Mass Memory) to the computer, and then from the phone, in the menu> settings> tools> memory; go and FORMAT the mass memory, Once formatting is done, hard reset your phone by entering this code when the phone is ON:  *#7370#

*#7370# is a hard reset and does exactly the same as “Press simultaneously the green “call” button, ‘*’ and ‘3’, and keep them down.” The latter is a last resort when everything else fails.

*#7380# is the soft reset.

After this, restart the phone as usual, and everything should be back in order.

Today, I was listening to music on my N95 8GB, and I ran the installation of Agile Messenger, but suddenly the phone blocked and I could not even turn it off with the power button, I waited long enough, and then I removed the battery to restart the phone.

After restarting, the Nokia logo appeared and then the phone freezed!

The N95 won’t boot! The lights turn on, the Nokia logo appears and then everything freezes !? is that really happening!!!?

At that moment, I knew there was a serious problem. Anyway, I tried to remove and restart the phone many times, but I didn’t help.

Anyway, I got on the net, and searched for possible solutions. The most discussed solution was to Hard Reset the phone.

3 methods are there, but this one works:

Hold the “3” button, and the ” * ” (star) button, and the Green button simultaneously and then at the same time turn the phone ON!

 

It’s really strange, but you got to put the phone on the table and use both of your hands, and hold the first three key combination until it asks you either the PIN code or it asks you to enter your country, date and time.

That resets everything on your internal memory, so you settings and customizations will be GONE!

I’m sorry to say that, but there’s no way to get back those data. But your memory card will be OK!

So, I recommend that you back up your phone regularly, you never know!!

Well, once you get the phone back, connect it to a computer, and backup your memory card (8GB Mass Memory) to the computer, and then from the phone, in the menu> settings> tools> memory; go and FORMAT the mass memory, Once formatting is done, hard reset your phone by entering this code when the phone is ON:  *#7370#

*#7370# is a hard reset and does exactly the same as “Press simultaneously the green “call” button, ‘*’ and ‘3’, and keep them down.” The latter is a last resort when everything else fails.

*#7380# is the soft reset.

After this, restart the phone as usual, and everything should be back in order.

Category: Mobile Tags: ,

About Gi

I love new technologies and try to use them in my everyday life. Since many years ago, I write about these technologies, and provide solutions to the issues people might get using the new world. I tested and experienced the solutions I provide. I love helping people, and that's why my publications have been free until now.

10 thoughts on “N95 Won’t boot ?!

  1. Andy

    When I was trying to install new software using nsu to my nokia n95. I noticed that the phone goes off and the nokia logo appeared (the light is off).
    In a minute, the PC I was using told me that the phone has been disconnected. So, it asks me to turn the phone off, remove and replace the battery and turn the phone on again.
    It happens again and again. The last time I tried that again, the phone won’t turn on.
    It just has the nokia logo and nothing else happened. I tried the hard reset (green button things) but it still didn’t work.
    So, please help me.
    thanks.

    Reply
  2. Gi

    hi Andy,

    In the tutorials, i’ve given all warnings on what to do and what to not do, like never use an external usb hub for connecting the phone,or keep the phone connected to the charger, check the usb cables and use an original nokia new cable. and you should check that the computer is in good health (virus and spyware free), and lot more precautions to take, I hope you followed all of them precisely. And you’ve been aware and warned about the posibility to brick your phone.

    Anyway, as now, I recommend you try to make it with the Hard Reset method (three buttons thing) which is explained at http://www.gibni.com/n95-wont-boot , This is the last solution I can suggest you. Maybe you should try it more than once, as it’s not the easiest thing to do! If nothing works, I would recommend you take it to the nearest Nokia repair service.

    I hope you get back your phone soon.

    Reply
    1. Bill

      Many tkx for the 3 buttons reboot – it brought my N95 back which had been totally locked into an endless rebooting sequence – grate job!
      Bill

      Reply
    2. sue

      i have formatted my memory and lostall of my pictures and videos on my nokia n95 8gb is there any way of getting it back. i backed it up but i still lost it. i have priceless pics on there is there any way i can get them back……plz help if u can thanx

      Reply
      1. Gi

        @sue: If you haven’t written any data on the memory card (be it log file, an image, a video or even an sms) you maybe able to recover some data. That requires specific software and utilities which can recover data from memory card. Just search on the net to find such type of software.

  3. DD

    at least ypur lights and logo appear. mine won;t even do that . when i bought it it started , everything worked and it suddenly blocked. i dunno why . and it won;t start anymore. NOTHING! 🙁

    Reply
  4. Nicko

    Thank you very much, exact the same thing happened to my N95 and i tried the first option with the “3”, “*” and the green button when booting and it worked just fine. Big thanks to you.

    Reply
  5. riz

    i tried the 3 button thing and i still got the nokia logo nothing happened…..please help!!!!

    Reply
  6. nick

    thanks alot, thought i had to flash my phone again, i realize that all my files stored on the internal card(8gb) are still there but anything store on the phone memory got deleted… thanks again

    Reply

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